CDHCI Approved Caregiver Provider
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Email: Info@pinnacleagewell.com
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Contact for FREE Assessment: (403) 471-1237
Home Care in Alberta and BC
Caregivers who speak your language, the same one every visit, with funded CDHCI hours billed straight to Alberta Blue Cross.
Calgary, Edmonton, Metro Vancouver. Monday to Friday, 8 AM to 9 PM, in English, Mandarin or Cantonese.
Credentials
- Alberta Blue Cross CDHCI provider
Registered to bill Alberta Blue Cross directly for authorized hours.
Check the program - Veterans Independence Program
Home care for eligible veterans through Medavie Blue Cross.
Medavie Blue Cross - Every caregiver screened
Criminal record and vulnerable sector checks, HCA certificate, first aid and CPR.
- Insured and WCB covered
Liability insurance and WCB Alberta coverage on every shift.
- Rated 5.0 on Google
Reviews from families in English and Chinese.
Read the reviews
Pinnacle Age Well at a glance
Pinnacle Age Well is a home care agency in Alberta and British Columbia, with caregivers and clients in Calgary, Edmonton and Metro Vancouver, providing personal care, medication support, companionship, dementia care and respite care at home.
Our background-checked caregivers speak English, Mandarin, Cantonese or French. As a registered Client Directed Home Care Invoicing (CDHCI) provider, we bill Alberta Blue Cross directly for authorized hours anywhere we provide care in Alberta. Since 2021, our team of 100+ employees has grown to support 80 active clients and more than 1,000 hours of care every week.
- Service area
- Calgary, Edmonton and nearby; elsewhere in Alberta by arrangement; Metro Vancouver, BC
- Languages
- English, Mandarin, Cantonese, French
- Funding accepted
- AHS CDHCI (Alberta Blue Cross), Veterans Independence Program, private pay
- Availability
- 24 hours a day, 7 days a week
- Private-pay rate
- CAD $35.03 per hour (standard); specialized care quoted individually
- Founded
- 2021 in Calgary, Alberta; affiliated with Alberta Health Services and the Alberta Continuing Care Association
Home care services in Alberta and BC
Every plan starts with a free in-home assessment, so care fits your parent’s routine, language and needs.
Personal Care Assistance
Dignified help with bathing, dressing, toileting and mobility, matched to each client’s routine and preferences.
Dementia & Alzheimer’s Care
Calm, consistent care for seniors living with dementia, Alzheimer’s and other chronic conditions.
Medication Reminders & Support
Support with medication routines according to the client’s care plan and the caregiver’s authorized scope of practice.
Companionship & Social Engagement
Conversation, walks, outings and activities in the client’s own language to ease loneliness.
Respite Care
Short-term or overnight relief for family caregivers, from a few hours to several days.
Wellness & Cognitive Programs
Gentle exercise and memory activities that support physical, mental and emotional well-being.
Why families choose Pinnacle Age Well
- The same caregiver, visit after visit.Consistency builds trust and lets us notice small changes early.
- Care in your parent’s language.Caregivers who speak Mandarin, Cantonese, French or English and understand cultural food and routines.
- Funded care made simple.We bill Alberta Blue Cross directly for authorized CDHCI hours and handle the paperwork for you.
- Family kept in the loop.Shift notes and regular updates so adult children always know how Mom or Dad is doing.
What families say
“Walter my Dad’s caregiver has been exceptional from day one. He is punctual, respectful, patient and incredibly attentive to my father’s needs.”
“The caregivers are all professionally trained, multilingual, and can communicate with the elderly without barriers.”
“A very thoughtful home care company that pays attention to the needs of seniors and their families.”
How to pay for home care in Alberta and BC
Many families in Calgary, Edmonton and elsewhere in Alberta qualify for publicly funded home care hours they can use with the agency they choose. We check what you qualify for during your free quote.
AHS Client-Directed Home Care (CDHCI)
Publicly funded, anywhere in Alberta.
- 1A public home care case manager (AHS) assesses your care needs. In Calgary, call 403-943-1920. In Edmonton or elsewhere in Alberta, call Health Link at 811 and ask for home care intake.
- 2You choose an agency on the Alberta Blue Cross registered list. Pinnacle Age Well is on it.
- 3We bill Alberta Blue Cross directly for your authorized hours. You pay only for extra hours you add.
Veterans Independence Program (VIP)
For veterans in Alberta and BC. Veterans Affairs Canada helps eligible veterans and some survivors pay for personal care and housekeeping at home. We provide that care and help with the paperwork.
Veteran home carePrivate-pay home care
Anywhere we serve in Alberta and BC. Flexible hourly, overnight or live-in care with no waitlist. In BC, families often add private hours on top of health-authority home support.
Estimate my hoursHow to start home care
Call or write to us
Tell us about your care needs by phone or online. No commitment.
Free quote
A clear estimate, and a check of whether you qualify for funded care.
In-home assessment
We visit to understand the full picture, in person and in your language.
Your care plan
A personalized plan, matched with a caregiver who fits.
Private-pay care can usually start within 24 to 48 hours of your call.
Meet the care team
Daniel Lui
Founder & Director, Calgary
Founded Pinnacle Age Well in Calgary in 2021 and leads a team of 100+ employees across Calgary, Edmonton and Metro Vancouver.
Connie Yueng
Care Manager, Calgary
Leads in-home assessments and builds each client’s care plan with the family.
Svon Ge
Care Coordinator, Metro Vancouver
Matches Metro Vancouver families with caregivers and coordinates care in BC.
Where we provide home care in Alberta and BC
Red Deer, Lethbridge, Medicine Hat, Grande Prairie or a smaller town? Call us. CDHCI is a province-wide program, and we arrange care wherever we can match a qualified caregiver near you.
- Serving now
- Calgary 卡尔加里 and nearby Airdrie, Cochrane, Chestermere and Okotoks. Home care in Calgary
- Edmonton 埃德蒙顿, private pay and CDHCI. Home care in Edmonton
- Metro Vancouver 大温哥华: Vancouver, Richmond and Burnaby, private pay.
- By arrangement
- Red Deer, Lethbridge, Medicine Hat, Grande Prairie and smaller towns across Alberta. Call (403) 471-1237
Home care questions from families in Alberta and BC
Can’t find your answer? Call (403) 471-1237 or see the full FAQ.
What is Client-Directed Home Care (CDHCI) in Alberta?
CDHCI lets Albertans assessed by an AHS Case Manager choose their own home care agency from the Alberta Blue Cross registered list. The agency bills Alberta Blue Cross directly for authorized hours. You need a valid Alberta health card and must live in a community setting.
Do you provide home care in Edmonton?
Yes. We have clients in Edmonton today and caregivers who live in the Edmonton area. We offer private-pay care and accept CDHCI clients whose hours are authorized by their home care case manager. See home care in Edmonton.
Do you serve all of Alberta?
We serve Calgary and Edmonton and their surrounding areas, and arrange care elsewhere in Alberta when we can match a qualified caregiver nearby. Call (403) 471-1237 to check your town.
How much does in-home senior care cost in Alberta?
Our standard private-pay rate is CAD $35.03 per hour; specialized care is quoted after a free assessment. If you qualify for AHS CDHCI, authorized hours are billed to Alberta Blue Cross. Under AHS rules, you pay for hours beyond your authorization or above the program’s maximum hourly rate, and we explain any difference before care starts.
Do you have Mandarin- or Cantonese-speaking caregivers?
Yes. We match clients with caregivers who speak Mandarin, Cantonese, French or English, in Calgary, Edmonton and Metro Vancouver.
Do you provide home care in British Columbia?
Yes. We offer private-pay home care in Metro Vancouver, including Vancouver, Richmond and Burnaby. Care can start now.
Are your caregivers screened?
Every caregiver passes a criminal record and vulnerable sector check, holds an HCA certificate and first aid/CPR, and is trained before their first shift.
Is care available nights, weekends and holidays?
Yes. Care is available 24 hours a day, 7 days a week, including overnight and live-in support.
Can veterans use Pinnacle Age Well?
Yes. We provide home care for veterans eligible for the Veterans Independence Program through Veterans Affairs Canada.
How quickly can home care start?
Private-pay care can usually start within 24 to 48 hours of your call. CDHCI care starts once your AHS Case Manager has authorized your hours.
Do I need a doctor’s referral?
Not for private-pay care. For funded care under CDHCI, you need an assessment by an AHS Case Manager. You can contact home care intake yourself: in Calgary call 403-943-1920; in Edmonton and the rest of Alberta call Health Link at 811.
What is the difference between AHS home care and CDHCI?
With standard AHS home care, AHS arranges the provider. With CDHCI, you choose a registered agency yourself and take on directing and monitoring your care. The agency then bills Alberta Blue Cross for your authorized hours.
What does CDHCI cover?
Help with personal hygiene, dressing, toileting, mobility, medication support and respiratory care, plus health-related homemaking such as bathroom cleaning and laundry, and respite where appropriate. Check your eligibility.
阿尔伯塔省及大温哥华华人居家养老护理
Pinnacle Age Well（愛有坊）提供普通话、粤语护理员上门照护，服务阿尔伯塔省卡尔加里、埃德蒙顿及周边地区，并服务大温哥华地区。阿尔伯塔省AHS自主选择居家护理（CDHCI）注册机构，直接向Alberta Blue Cross结算。
繁體：提供國語、廣東話護理員上門照護，服務亞省卡加利、愛民頓及大溫哥華。
中文服务页面- CDHCI是什么？需要自己付钱吗？
- 经AHS个案经理评估后，您可以自选Alberta Blue Cross注册机构。核准时数由机构直接向Alberta Blue Cross结算，超出核准时数或超过项目最高时薪的部分需自付，我们会在开始服务前说明清楚。
- 埃德蒙顿也有服务吗？
- 有。我们在埃德蒙顿已有客户和本地护理员，自费及CDHCI客户都可以安排。
- 温哥华可以马上开始服务吗？
- 可以。大温哥华地区（温哥华、列治文、本拿比）自费居家护理现已开始接受预约。
- 怎样联系中文护理顾问？
- 致电 (403) 471-1237，可用普通话或粤语沟通。
Find out if your family qualifies for funded home care
Talk to a care coordinator today, in English, Mandarin or Cantonese. We serve Calgary, Edmonton and Metro Vancouver, and elsewhere in Alberta by arrangement.